Going Beyond Hospitality

A new generation of innovators in commercial real estate is taking inspiration from—and even going beyond—the hospitality industry’s focus on customer service and satisfaction to invent new ways to make residential and office tenants happier.

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Improving Entitlement Processes, Working for Broader Acceptance Are Keys to More Housing in D.C. Region

According to U.S. Census Bureau estimates, the population of Washington, D.C., topped 700,000 residents last year, the first time since 1975. But the Metropolitan Washington Council of Governments estimates a shortfall of more than 200,000 housing units by 2025 to meet the projected job growth and transportation system performance in the urban core of the D.C. region. A ULI Washington Impact Task Force report addressed two main barriers to opportunities for supply growth and attainability: navigating the entitlement and approval processes, as well as gaining community acceptance through engagement and participation.

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Bringing More Affordable Housing and Density to D.C.’s Affluent Neighborhoods

Though Washington, D.C., has seen significant growth in multifamily development in the past decade, neighborhoods zoned for single-family homes could also benefit from increased density. In addition, the District itself could benefit from the creation of more affordable housing close to transit and employers. That is one reason why ULI convened a nationwide team of experts to devise strategies for bringing affordable housing to one of the Washington’s toniest planning districts.

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Bringing the Amenities and Ease of Use of High-End Hotels to Other Industries

Companies are increasingly borrowing practices from the hospitality industry in order to attract and retain tenants and residents of all sorts. To address the topic, ULI New York convened a panel titled “The Hotelification of Real Estate,” held in June in Manhattan, featuring a range of experts with specialties spanning commercial, residential, and mixed-use development.

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Recent Articles

  • Jeonju Hanok Village: South Korea’s Heritage Showcase

    July 1, 2019

    Public and private investment reclaimed the area’s cultural heritage. Increased tourism now challenges its authenticity.

  • Shanghai’s Regeneration: More Than Glass-and-Steel High-Rises

    June 11, 2019

    Though the postcard photos of Shanghai’s gleaming Pudong district are familiar, fewer people are aware of the large numbers of heritage properties the city is conserving and regenerating, said panelists at the 2019 ULI Asia Pacific Summit.

  • Southern China’s Greater Bay Area

    June 10, 2019

    The ambitious development plan promises great rewards, but faces multiple challenges in integrating diverse communities.

  • Grasping at Magic

    May 24, 2019

    A lot of thought and hard work go into making a place look like it could not have appeared anywhere else.

  • Regional Spotlight: U.S. West

    May 17, 2019

    With a youthful and highly educated workforce, an expanding technology sector, and strong population growth, the U.S. West remains one of the country’s economic powerhouses. The younger demographics in the West, including California, Washington, Oregon, Arizona, New Mexico, Texas, Colorado, Idaho, Montana, and Wyoming, point to more economic benefits in the future.

  • Prioritizing Parks and Public Space, as Well as Housing, for San Antonio

    In late April, ULI convened a group of land use member experts in San Antonio for an Advisory Services panel supported by the 10-Minute Walk Campaign. The panelists, working with panel sponsor Hemisfair Park Area Redevelopment Corporation and supported by a charitable gift from Silver Ventures, provided recommendations on the final phase of master planning for the Eastern Zone of the site to create a downtown civic park.

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