Under the “new normal” of retailing, shopping is an “experiential” activity done in more urban settings, there are lots of un- or under-employed consumers focused on prices, and Wall Street performance correlates with retail trends. Jon Eisen, managing principal of The Eisen Group in Washington, D.C., offered this take at an industry roundtable at ULI’s Spring Council Forum in Phoenix, Arizona. Read what panelists had to say about the future of retail and commercial property.