Imagine arriving home after a long day at the office and calling room service to have a chef-prepared meal delivered to your door. For residents of Nashville’s new, innovatively designed Aertson Midtown building, that is not wishful thinking. They simply place an order with the signature restaurant of the Kimpton hotel that shares their apartment building.Read More
U.S.-based hotel chains continually aim to one-up the competition in order to attract customers—particularly younger ones—to their properties and loyalty programs. Now Hilton is surging ahead with its “Connected Room” concept, which allows guests to personalize and control every aspect of their experience using their smartphones.
Most hotels in the United States operate under the umbrella of large hospitality chains such as Hilton or Marriott. But today’s hotel owners and investors are increasingly flying solo, eschewing big-brand affiliations to create their own independent identities.
Since Airbnb began to disrupt the U.S. hospitality sector, industry leaders have been thinking about ways to attract previously underserved customers. A number of recently built hotels and resorts combine the space and amenities of a private home with high-end amenities, concierge service, and curated experiences. A 2017 ULI Fall Meeting session presented two recently introduced concepts with distinctly different target markets and price points.
Eric Blumenfeld, a prominent homegrown Philadelphia developer, more than a decade ago began rehabbing buildings in the city’s North Broad Street corridor and inviting big-name restaurateurs to use the space. Now, with the reopening of the long-vacant Divine Lorraine as apartment/restaurant space, a beloved architectural icon, Blumenfeld, owner of EB Realty Management, believes his vision is finally coming together.
Europe is a divided continent in many ways. While markets like Spain, Portugal, and Croatia are experiencing a surge in visitors, France, Belgium, and Turkey face a tourism crisis. Performance varies from country to country.
Resort developers are coming up with new ways to create allure in urban locations—where they can’t rely on beaches, golf, or skiing to attract fickle travelers.
After years of steady growth, the hotel industry is bracing for a tough year. “Growth and revenue are slowing down,” Bruce Baltin, managing director of CBRE Hotels, told executives and experts gathered for ULI’s “Hotel and Resort Development: Next Wave of Innovation” conference in La Costa, California, held in June. “It’s hit a peak. We think we’re at a plateau.”
The long-predicted generational shift in the hotel industry is starting to happen, according to speakers at ULI’s recent “Hotel and Resort Development: Next Wave of Innovation” conference in La Costa, California. Baby boomers are growing older and millennials are developing as a buying group, forcing developers and operators to rethink developments. Everyone is racing to determine what works—and what doesn’t—as projects look to adjust to the latest trends, speakers said.
As competition for the dollars of vacationers and business travelers ratchets up, hotel companies are on a never-ending search for ways to differentiate themselves. Guests are looking for uniqueness, local flavor and history, and bespoke experiences that they can capture and share instantly through social media networks, according to a panel of hotel industry experts at the recent ULI Florida Summit in Miami.